Customer Testimonials
Repair was quick and efficient. Thank you for taking care of my car. Will use CC again.
Most of the service advisors are straight forward and easy to work with. The techs all do a great job as well. Usually pretty quick depending on what you need. The new building is super nice as well.
Buying process was straight forward and easy. They respected my dollar amount and worked to make the best deal happen. It took some time to get my car back from detailing but it was Saturday night.
Tyler the salesman was great but decided against the product selected. Received return check of purchase before vehicle ready for delivery.. No problem with the staff encountered but just decided again the SUV. Not sure we ever meet the manager identified in questionnaire. The sales person handling the paperwork for purchase and title was very good. Not sure that we want an Hyundai product in future but dealership okay!
I was greeted by friendly helpful service personnel. Service was done quickly and thoroughly. Waiting area was clean and comfortable.
Kenny did an amazing job getting everything I needed done for my vehicle and was overall very welcoming!!
This was my first time there and I was very pleased. I will be returning.
Excellent. The service team is always so kind and helpful. Things are completed in a timely manner
Beautiful new dealership. Service staff with Kenny and Jennifer are very helpful and a joy to work with
They are professional clean efficient and agree with what do you do, No complaints on my side
Tyler was excellent. He made the process simple and I will definitely use them again. Finance department was also really helpful
I have been doing business with clay Cooley Honda now for several years.. I've bought 2 vehicles from them. Service is outstanding. People are friendly. And I really enjoy doing business with them. If you're looking for a good company, that takes care of their clients. A highly recommended Cooley Hyundai of Rockwall.
Way exceeded my expectations! Jose knows his products well and was engaging and excellent. It was easy to tell he enjoys what he does.
Cody was fantastic. The whole team did such an amazing job with complete transparency the entire time. It really made me trust the process again.
Great service !! Waiting room and showroom is very nice since it finally got finished, you can also see your car in the shop
They were patient and helpful; they answered all my questions. I like the new waiting area which has a glass panel that allows you to see your vehicle being worked on.
Kenny is the only reason I drive an hour to come to this location. He has always been phenomenal to work with.
Professional staff, clean building, and a unique design where the customer can watch their vehicle being serviced.
Jennifer was professional, pleasant, kind. Didn't explain exactly what the theft prevention was exactly.
Really nice building and helpful staff. Service was great and thorough with good snacks available
Phil at the service counter was very courteous and explained and answered my questions.and answers Thank you
Parts Manager and Parts associate (Cody) had top Notch customer service. Highly impressed. They were knowledgeable, relatable and friendly.
Great service, beautiful new building, friendly staff and very efficient. Will be back for my next service
Very clean service area. All employees I came in contact with were friendly, courteous and knowledgeable. Couldn’t ask for a better experience.
Great team of folks here. Very pleasant staff and eager to please their customers- I have had great experiences here and they actually understand what “customer service and satisfaction” means.
Very friendly kind & helpful! Made the whole car buying process pleasant! I appreciate the way they all helped me a first time car buyer.
Always helpful, fast service, courteous employees and answers all my questions, will definitely be going back.
Quick service & Philip was nice The service was done very quickly and Philip Barth was nice.
Jenifer took good care of me, kept me informed. Service was done in a timely manner.
Great experience and Tyler was not pushy. He did a great job! All around great experience
It was good thanks. Vincent was very helpful It was good thanks. Vincent was very helpful. He did a good job explaining things to me.
I felt like I was a part of his real family. Darold showed me new Hyundai vehicles that are coming out in the near future and I loved the Ionic 5. By the end of the year I'm sure I'll be coming back to get into a newer vehicle
Always a great experience Customer service is always great, I feel well taken care of and valued
This was one of the easiest car buying experiences I've had. Enrique was super helpful and very responsive to my email purchasing questions. Very happy with my purchase.
Kenny was awesome! I love the effort put into troubleshooting. I also appreciate the loaner and thoroughness of the whole team.
The absolute best dealership for a no game playing, let’s do business experience! Jorge asked what I wanted and provided! The new Sabre Fe is gorgeous! Thank you Clay Cooley Hyundai
It is always good I have not had problems with dealer since I started doing business with him.
All the staff I interacted were very friendly n helpful. Cody was helpful and responded to all my queries
New dealership was regrettably already haggard looking but Phillip was great. Car wash missed hood panel almost completely tho.
It was easy to make an online appointment. New building offers drive up service and good communication throughout the process.
Everything was good. Excellent customer service. Everything was good excellent customer service Darold took care of me very well. He kept his word. It didn't take long to get my car repair and I really appreciate Hyundai for the customer service.
They kept me informed on the progress and a detailed inspection They finished everything in a timely manner
Cody Ybarra. Was great to work with. He communicated the services need and met my expectations in a very professional manner.
Very professional Cody was friendly, knowledgeable and very professional. Cody was friendly, knowledgeable and very professional. Very efficient and very satisfied customer.
It was good. I got got what I needed done. And they gave me a ride home and came and got me.
They did a good job as far as I know. They completed the work on my car in a few hours. So it was a pleasant experience.
Cody was professional and got my car serviced the right way. new building looks nice.
They resolve the issues I was having with my car I was constantly kept up to date on what they were working on
I always enjoy using this dealership the people are very friendly and helpful I am a loyal customer.
Working with Cody was great. Appreciate the free car wash Done at day and time as promised.
Easy to schedule service. Everything explained well. Knowledgeable and friendly staff. Work completed in timely manner
Awesome experience... purchasing, now awesome service! Awesome experience... purchasing, now awesome service!! Knowledge, friendly, worked fast! Love my new Santa Cruz!! Thanks ?? for everything!
Excellent service He was very attentive to our issue, and got it resolved with great customer service!
It was a seamless experience from start to finish. Jose was the pinnacle of professionalism and both my wife and I enjoyed working with him.
Jennifer is AMAZING!!! Best customer service I've ever received!!!! I will always ask for Jennifer when I need service!
Generally pleased but it took longer than I thought it would to get the work done
Anti-theft software upgrade & door latch replacement needed. Service professional, waiting area provided amenities. Service recommendations provided also.
Timely and very friendly Atmosphere was great coffee and waters and snacks and comfy Happy
I didn't care for all of the cost added to the advertised price. Very misleading and a bunch of xx.
Kenny was so kind and knowledgeable. He was efficient and got my car trouble resolved
In the waiting area, the music overwhelmed the TV. Everything else was great. Done Why?
Everyone there greeted me and helped me get to the person I was scheduled to meet. Tyler and Eric were kind and I never felt like I was being rushed. My questions were answered quickly and the process to lease the vehicle I wanted was nice.
Good service, car was done quicker than expected. Philip and other lady that I don't remember her name, were A+. I was expensive a shuttle to my house while they work with my SUV and they even lend me a car, that I was not expecting. Thanks.
This is the best service that I have received from a hyundai dealership, from Cody my service advisor to the entire team that worked on my car and to the staffs, y'all are amazing.
Super ?? It was polite and courtesy, and I'm very thankful. My SUV is driving super ??
They know their customers, they are attentive to their customers needs and they always satisfy my service needs.
Phillip is always really helpful and knowledgeable Phillip is always really helpful and knowledgeable. This is my preferred dealship and advisor for any service
I was met promptly and was informed about what the scheduled service and was later recommended addition actions to improve serviceability and reliability.
They were very professional and made it very easy to feel comfortable about my purchase
Very knowledgeable of the car I was buying and offered additional help describing all the functions the car has when we pick it up.
The experience was great from the initial appointment setup to completion. It was very awesome
Great love the new center. They gave me a loaner car so I could run my errands while they took care of my car.
He was very polite & of great assistance! He was also very helpful with everything
He is a very experienced professional: knowledgeable, attentive, proactive, and tactful. It was a pleasure dealing with him!!!
Cody was nice, very helpful and I got my car back very quickly. definitely recommend
The best dealership I've ever been at, Cody was an amazing service advisor he was great.
Great as always Kept me informed of what needed to be done and the update on how long it would be
We have been customers here for 18 years and they always take good care of us!
Joshua was very personable, friendly and not pushy! Eric was also very helpful through email about answering my questions.
Couldn't ask for better service anywhere have purchased two vehicles though this dealership probably will never go anywhere else even during the remodeling of the showroom and the offices got great services in the temporary building during the that time I will say that the remodeling of the building is fantastic I like the way they did the visitors lounge we now can see our vehicles being worked on love the new layout of dealership
I have bought two vehicles from this dealership and have had all my maintenance done with this dealership I trust them to keep my Tuscon in top condition wouldn't take it anywhere else
Ok It was an ok experience definitely need a little better communication I wasn't happy
George was a great salesman. Everything went smoothly. We appreciate everything he did. Would go to him for car buying again.
Vincent, Wayne, and Rigo were awesome and make my family and I feel very welcomed and supported with all of our decisions. Great team!
Clean & organized. Online scheduling was great and went very smooth. Customer Service was very good!
Went for an oil change. The online schedule quoted the price being $20 less that what we were charged.
Best car buying experience I've ever had, and I'm over 60. Good people are atmosphere, (loved the music), and selection.
Friendly, respectful, & knowledgeable!! Jose worked hard finding a common ground so that our deal worked. And George was equally awesome...as he gave a great tutorial in operating our new Santa Cruz! Awesome ?? job to the Cooley A-Team! Thanks to everyone involved... we absolutely love our new vehicle & our experience!!
Fine Well I watch out the window and they said that my brakes were in the yellow but they didn't take any tires off so I don't know how they gauge that to tell that my pads are not what they should be other than that I have no problem
During my visit, the dealership staff exhibited exceptional professionalism and courtesy. They promptly attended to my vehicle's needs, ensuring that the oil change, tire rotation, and brake flush were executed with precision. Their commitment to customer satisfaction was evident, and I appreciated their transparent communication with status updates regarding the paid services. Moreover, the waiting area was comfortable, equipped with complimentary refreshments, and the service advisors were knowledgeable and approachable. The entire experience left me with a sense of confidence in their expertise and commitment to maintaining my vehicle's performance. Anyone seeking reliable automotive service in the Rockwall ...
Great service, great people. Wouldn't bring my car to any other dealership, job well done.
They were Friendly and they were efficient helpful clean I got nothing else to say really
This dealer makes up for the factory shortcomings. Recent software issues & more on the way. They have already assisted with one ssoftware update noghtmare & I have another one for them coming soon!
Jose, George & the Team were friendly, respectful & knowledgeable! They not only gave a great deal but gave us a tutorial to get us started
Jennifer was so helpful and kind. She kept us updated on the status of our vehicle. Thank you!
Working with Jorge Vivero is hands down a complete joy. He is so welcoming and kind. He pays attention to detail and listens. He goes above and beyond even after you roll away in your new car. We bought two cars from Jorge over a year ago and he still exceeds our expectations every time we call with questions and need help. We have now purchased our third new car from Clay Cooley Hyundai and worked withJorge, a top of the line, out of this world salesman! Thank you for taking such great care of us Jorge! I would also ...